Privacy Policy

Effective Date: [01.02.2020]

Last Updated: [03.02.2025]

Industria (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

1. Information We Collect

We collect the following types of personal information:

Contact Information: Name, email address, phone number (via contact forms or account registration).

Usage Data: IP addresses, browser type, device information, and analytics collected through cookies.

Marketing & Tracking Data: Information from Google Analytics, Facebook Pixel, and other tracking tools.

Third-Party Data: Information shared with our CRM system, Follow Up Boss, to manage client relationships.

2. How We Use Your Information

We collect and use your personal data for the following purposes:

To respond to inquiries and provide services.

To personalise your experience on our website.

To analyse and improve our website’s functionality and performance.

For advertising, analytics, and lead generation.

To comply with legal obligations.

3. Sharing of Personal Information

We may share your personal information with:

Third-Party Service Providers: CRM platforms (Follow Up Boss), analytics providers (Google Analytics), and marketing tools (Facebook Pixel).

Advertising Partners: To deliver targeted ads based on browsing behaviour.

Legal Authorities: If required by law or to protect our legal rights.

4. Data Storage & Security

Your personal data is stored securely using third-party CRM and cloud-based hosting providers. We implement reasonable security measures, including encryption and access controls, to protect your data.

5. Your Rights Under PIPEDA

As a Canadian user, you have the following rights:

Access & Correction: Request a copy of your personal data or correct inaccuracies.

Data Deletion: Request the removal of your personal data from our systems.

Opt-Out: Unsubscribe from marketing emails and targeted advertising.

To exercise your rights, please email us at sales@industria.to with the subject line “Privacy Request.”

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

For any privacy-related inquiries, please contact:

Industria

Email: sales@industria.to

Website: industria.to

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